Account Deletion

Effective date: June 15, 2026

You can ask Linkrunner to delete your account and personal data at any time. We verify the request, delete or anonymize eligible data, and confirm once the request is complete.

1. Request Deletion

1.1 Email Us

Send your request to support@linkrunner.io from the email address linked to your Linkrunner account.

Use the subject line "Account deletion request" and include your workspace name or company name if you use Linkrunner with a team.

1.2 What We Need

  • The email address on the account
  • Your workspace or company name, if applicable
  • Whether you want account deletion, personal data deletion, or both

2. What Happens Next

We may ask for additional verification before processing the request. After verification, we delete or anonymize eligible account data and stop using it for active Linkrunner services.

Some records may be retained when required for security, fraud prevention, legal compliance, billing, tax, dispute resolution, or audit obligations. Retained records are limited to what is necessary for those purposes.

3. Customer Data

If your organization uses Linkrunner to process end-user attribution data, your organization controls that data. We process those requests according to the customer agreement, data processing addendum, and applicable privacy law.

4. Timeline

We aim to respond within one business day and complete verified deletion requests within 30 days, unless applicable law allows or requires a different timeline.

5. Other Privacy Rights

The same route covers the other rights you hold over your personal data, including access to the data we hold about you, correction or completion of inaccurate data, and, if you are in India, nominating another individual to exercise your rights on your behalf.

Send your request to support@linkrunner.io from the email address linked to your account, state which right you want to exercise, and include the same details listed in section 1.2 so we can verify the request.

6. Grievances

If you are unhappy with how we have handled your personal data or your request, you can raise a grievance with us.

6.1 How to Raise a Grievance

Write to support@linkrunner.io from the email address linked to your account, using the subject line "Privacy grievance".

  • The email address on the account
  • Your workspace or company name, if applicable
  • What happened, and what outcome you are asking for
  • The date of any earlier request, so we can link it to your grievance

6.2 Grievance Officers

Grievances are handled by our Grievance Officers, who can be reached at darshil@linkrunner.io or shreyans@linkrunner.io.

6.3 Response Time

We acknowledge grievances as quickly as we can and aim to resolve them well inside the statutory period. Where the Digital Personal Data Protection Act, 2023 applies, we will respond within ninety (90) days of receipt.